Refund Policy

Introduction

Thank you for choosing AI Tools Blog. We value your satisfaction with our premium services and digital products. This Refund Policy outlines our procedures and policies regarding refunds for subscriptions, digital downloads, and other services offered through our website at aitoolsblog.com.

Please read this policy carefully before making a purchase. By purchasing any premium service or digital product from our website, you agree to be bound by this Refund Policy.

Premium Subscriptions

14-Day Satisfaction Guarantee

We offer a 14-day satisfaction guarantee for new subscribers to our premium content services. If you are not satisfied with your subscription within the first 14 days after your initial purchase, you may request a full refund by contacting our customer support team at [email protected].

Eligibility for Refunds After 14 Days

After the initial 14-day period, subscription refunds are generally not provided for the following reasons:

• Cancellation of subscription (however, you may cancel your subscription at any time to prevent future billing)
• Dissatisfaction with content or features
• Underutilization of the subscription

Prorated Refunds

In certain exceptional circumstances, we may offer prorated refunds for the unused portion of your current billing period. These situations are evaluated on a case-by-case basis and typically include:

• Extended service outages or technical issues that significantly impair your ability to access our premium content
• Major changes to our service offerings that substantially reduce the value of your subscription
• Other extraordinary circumstances as determined by our customer support team

Digital Downloads and One-Time Purchases

AI Tools Guides and Reports

For digital downloads such as our specialized AI tools guides, research reports, and templates:

• We offer a 7-day satisfaction guarantee from the date of purchase
• To request a refund, email [email protected] within 7 days of your purchase
• Include your order number and a brief explanation of why the product did not meet your expectations

Customized ROI Calculator Access

For purchases of our advanced, customized ROI calculator tools:

• A 48-hour satisfaction period is provided to test the tool's functionality
• Refund requests must be submitted within 48 hours of purchase
• Technical issues that cannot be resolved by our support team are valid grounds for a refund

Non-Refundable Items

The following items are non-refundable under any circumstances:

• Customized consultation services that have already been delivered
• Digital products that have been downloaded and accessed more than three times
• Products purchased as part of a promotional bundle or at a significantly discounted rate (over 50% off)

Workshop and Webinar Registrations

Live Webinars

For registrations to our live AI tools workshops and webinars:

• Full refunds are available up to 7 days before the scheduled event date
• 50% refunds are available between 2-7 days before the event
• No refunds are provided within 48 hours of the event
• If you cannot attend, you may transfer your registration to another person at no additional cost

Recorded Webinars

Purchases of recorded webinar content are subject to the same refund policy as our digital downloads (7-day satisfaction guarantee).

Cancellation by AI Tools Blog

If we cancel an event for any reason, you will be offered:

• A full refund, OR
• The option to transfer your registration to a future event, OR
• Access to the recorded version when available (for webinars)

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at [email protected] with the subject line "Refund Request"
2. Include the following information in your email:
   • Your full name
   • Order/Transaction ID
   • Date of purchase
   • Product or service purchased
   • Reason for requesting a refund
3. Our customer support team will review your request and respond within 2 business days

Alternatively, you can call our support team during business hours (Monday-Friday, 9am-5pm UK time) at +44 6783 493759.

Refund Processing

Processing Time

Once a refund is approved:

• Credit card refunds typically process within 5-10 business days, depending on your card issuer
• PayPal refunds typically process within 3-5 business days
• Bank transfers may take 7-14 business days to appear in your account

Refund Method

Refunds will be issued using the same payment method used for the original purchase. If this is not possible for any reason, we will work with you to arrange an alternative refund method.

Refund Confirmation

You will receive an email confirmation when your refund has been processed. If you have not received your refund within the expected timeframe after receiving this confirmation, please check with your bank or payment provider before contacting us again.

Special Circumstances

Unauthorized Purchases

If you discover an unauthorized or fraudulent charge for our services on your account, please contact us immediately. We will work with you and the appropriate financial institutions to resolve the issue and process a refund if necessary.

Technical Issues

If you experience technical issues that significantly impair your ability to access or use our premium services, please contact our technical support team first at [email protected]. We will make every effort to resolve the issue promptly. If the issue cannot be resolved within a reasonable time frame, you may be eligible for a full or partial refund.

Changes to this Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

For significant changes to our refund terms, we will make reasonable efforts to notify our customers through email or site notifications.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

AI Tools Blog
627 Cox Vista
New Jasminemouth
CF48 2SR
United Kingdom

Email: [email protected]

Phone: +44 6783 493759

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM UK time.